A calm, clear process from first enquiry to final finish.
No pressure, no cold calls, no surprises. Just a straightforward path from telling us about your project to shaking hands on a finished job.
The seven stages
What actually happens, step by step.
Step 01
Tell us about your project
Answer a short guided brief covering property, scope, timing and budget. Takes around four minutes and there is no cost to submit.
Step 02
We match and vet
Within 48 hours we appoint the one vetted contractor whose skills, availability and price bracket best fit your brief. You do not sift through options, we do that work for you.
Step 03
Meet on site
Your matched contractor visits for a free measured survey, asks questions and prepares a written, itemised quote.
Step 04
Receive your quote
You receive one clear, itemised quote in our standard format, with labour, materials and inclusions set out in full. No auctions, no bidding war.
Step 05
Confirm the work
Happy to proceed? Sign a plain-English contract with staged milestone payments - never large upfront deposits.
Step 06
Build with support
Weekly progress updates, a single point of contact and the TradeTrust team available if anything needs mediating.
Step 07
Snag and sign off
A joint walkthrough closes out snags. Certificates and receipts are handed over and your guarantee period begins.
Vetting
How we check every contractor before you meet them.
Only around one in seven applicants make it onto the network. Every trade is checked against five hard requirements before they are introduced to any homeowner, and re-reviewed annually to keep standards high.
The five checks every contractor passes.
Identity checked
Company and director records verified.
Insurance verified
Public liability cover confirmed and in date.
References confirmed
Prior clients contacted directly for feedback.
Workmanship reviewed
Sample projects assessed against our standards.
Guarantee backed
Every match sits behind our workmanship guarantee of up to £1,000.
Our promises
What you can expect from us.
We guarantee the work
Every contractor is vetted for workmanship, insurance and professionalism, so the job is done right.
No pushy sales
You will not be passed to a call centre or hounded by cold calls. Contact happens on your terms.
Your data stays private
Your brief is only shared with the single contractor you are matched with, never sold on.
FAQ
Common questions.
How long does the matching take?+
Most homeowners are introduced to their matched contractor within 48 hours of submitting a brief. Complex or specialist work may take a little longer while we confirm availability.
Is there any obligation?+
None. You can request a quote, meet your matched contractor and decide not to proceed at any point. There is no fee to homeowners either way.
Why only one contractor?+
Chasing multiple quotes wastes weeks and rarely tells you who is right for the work. We assess your brief and appoint the vetted contractor best suited to it, so you get the right trade first time.
What if the project runs into problems?+
TradeTrust stays on hand throughout the build. If something needs mediating we step in, and every project sits behind our written workmanship guarantee of up to £1,000.
Ready to start
Get your free quote today.
Tell us about your project. We will match you with vetted contractors within 48 hours.